Tag Archives | cloud computing

Linode’s Clairvoyant Support Team

I swear Linode's (shameless referral linking :-p) support team have a crystal ball or something on their desks! So a couple of days ago my VPS at Linode was going up and down then down for a few minutes. I decided to send in a ticket wondering if there was some issue going on. Just have a look at the timestamps:

linodescary Linodes Clairvoyant Support Team

Yes, that is a reply to my question 7 SECONDS after I opened the ticket! You don't even find canned responses that quick! Oh and my Linode VPS was back up and running when I got the reply. So not only was it a response, it was also a resolution!



One of many reasons I recommend Linode if you are ever looking for a VERY reliable VPS (they use Xen).

This is not the first time I write about them: here is a review I wrote about them and another about their uptime. I wonder if they're better than Rackspace's Fanatical Support? Wouldn't be surprised, they definitely beat Liquid Web's Heroic Support!

 

 

2 Comments

Google Drive: Too Late or Innovation?

It has been a few weeks since Google launched their new service, Google Drive and I decided to give it a try. I actually found out about it a week after it was launched. The signup process is painless if you already have a Google account since all you need to do is sign in. At the time I signed up however, the signup was not immediate and it told me that the service was not widely available yet but I would receive an email once I get "invited". A day later I checked my email and it confirmed that I could now use Google Drive, not as bad as other Google services when they launched (remember Google+ ?).

gdrive1 300x200 Google Drive: Too Late or Innovation?

It might be surprising to see Google decide to launch Google Drive these days since there are a plethora of services that basically do the same thing as Google Drive: Dropbox, SugarSync, Wuala just to name a few (check out my Wuala review here). There was a rumor going around about Google Drive for many years.since 2006 (6 years, an eternity on the Internet!). Note, Google Drive has nothing to do with GMail Drive (not officially from Google) which is a Windows application that can be used to store files on your GMail account. So is it too late for Google to be joining the online storage and sync market?

The Good Stuff About Google Drive

1. They are giving away 5 GB worth of storage for free. Other services offer considerably less, though you can earn more storage if you invite your friends to use as well. Odds are your friends are already using such services making it difficult to get storage through referrals. This is already a big plus compared to the others.

gdrive4 247x300 Google Drive: Too Late or Innovation?

2. You can use Google Drive on a wide range of devices: Windows, Mac, Chrome OS (the OS in Chromebooks) and Android at the moment. A Linux version is coming soon (3rd reply down by Teresa Wu), so is a version for iOS for iPhones and iPads. Depending from which device you visit, Google Drive will let you know if there is an application for your OS:

gdrive2 300x98 Google Drive: Too Late or Innovation?

3. Easier sharing and integration with other Google services. Once your Google account is Google Drive approved, you will no longer have Google Docs since it turns into Google Drive. Google are eventually going to convert Docs accounts into Drive (as shown on the Docs login page). Additionally you will have all and more of the collaboration features that were available on Docs.

gdrive7 300x186 Google Drive: Too Late or Innovation?

gdrive6 300x133 Google Drive: Too Late or Innovation?

gdrive5 Google Drive: Too Late or Innovation?

4. Feature rich web interface. The interface is quite similar to GMail's default theme and you can use it to upload files AND entire folders if you need to. On some services it can be quite a pain uploading several files (you might need to do it individually) or have a folder upload feature.

5. Developers, developers, developers, developers… Google Drive has created a new ecosystem of applications for the Google Chrome browser. At the moment there are several applications in the Chrome Web Store developed by 3rd party services that allows integration between their stuff and Google Drive.

gdrive8 300x205 Google Drive: Too Late or Innovation?

The Possibly Bad Stuff About Google Drive

1. Privacy. Google Drive shares Google's single privacy policy. Some aspects of the policy includes what they do with the data, how they can use it, who they share it with and more. It is well known that GMail emails are scanned in order to show relevant ads. Some people slam the policies while others say it is similar to those in other services. You be the judge and read the fine print.

2. Some features are missing. Other services allow you to sync multiple folders, perform scheduled backups and more. Though Google Drive is still new and we will see what comes down the road.

3. Related to privacy is encryption. The link between your computer and Google is encrypted, however the files are likely sent as it is to be stored in Google's servers. Wuala for example, encrypts data on YOUR computer before being sent for storage on their servers, making it impossible for them to decrypt the data, unless you give them your password.

4. Loss of data control. When you store data on your computer you know exactly where it is, on your drive. Once you start using cloud based storage you basically no longer know where your data may be stored. Remember that Google have many data centers spread across the world. Is your data in the US or India now? Does Google need to disclose data in those countries?

5. Due to points 1, 3 and 4 I would not store anything sensitive on Google Drive. Actually I would go as far as saying if you value the privacy of your data do not store it online at all!

Although it may seem that Google has joined the cloud sync/backup market a bit late, I believe they have the potential (and money) to improve Google Drive's functionality and features. Time will tell.

1 Comment

My Linux Experience From Noob to Pro

The word is Linux. Some never heard of it, and probably think it is some hacking thing, probably hardcore MS users. Others heard about it, but didn't bother reading about it further, potential converts from MS. Finally, there are those that know what Linux is and have probably used it in one of its many environments (desktop, server, phones, routers, satellite receivers etc…). But, everyone was once a noob in anything, here is a bit of my experience on Linux, from my early days to present.

My first experience with Linux came more than 10 years ago when I bought my second computer. I was trying to find some use for my old computer (an Intel Celeron 333Mhz with, I believe, 10GB HDD and 256Mb RAM). Scouring online on a (theoretical) 56k dial-up connection, I came across this thing called Linux. People were talking about Linux as if it was the holy grail of operating systems, they were using technical jargon that I couldn't pronounce, let alone understand. I had to try this Linux thing! Then the next issue, there were many Linuxes! I finally settled for Slackware and started downloading. Many floppies later I was ready. I spent more time printing the WHOLE manual than getting Slack's floppies ready. To cut the story short, the shell came up asking for "login". Where was the amazing GUI like Windows? I went on a Linux hiatus from then until around 2005. The platters of the hard disk is now my mug coaster, Slackware is still on it by the way.

Come 2005, I decided to learn Linux since by now I already did my research and felt I was more ready than the last time… However, I took the extreme way of learning Linux. I decided to rent a dedicated server in the US and ticked "CentOS Linux" on the OS selection section. Note that this provider (LayeredTech) had a $50 fee per OS reinstallation, so I was very careful with each command I entered in the shell! I managed to setup Apache, MySQL, virtual hosts, email and lots of other applications. I then started experimenting with other distros: Ubuntu, Debian, Mandriva and the dreaded Slackware icon razz My Linux Experience From Noob to Pro amongst others! I have now permanently decided to run Linux (Mint to be specific) on my laptop, so far so good icon wink My Linux Experience From Noob to Pro . I've also setup many Linux based servers along the years, built a couple of experimental "cloud" nodes and the latest a Content Delivery Network (CDN). I'm at the point where I don't see myself managing, ever, a Windows based server!

Sometime soon I should post a proper guide for those willing to take the first step into OS freedom!

0 Comments
Performance Optimization WordPress Plugins by W3 EDGE